- We have a 30-day satisfaction guarantee. If more than 30 days have passed since you received your order, unfortunately we cannot offer you a refund.
- To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging.
- To complete your return, we require your original order receipt.
- Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow up to 7 working days after approval for your refund to be credited.
- If you haven't received your approved refund in this time, please double-check with your bank or credit card company, as it can sometimes take longer for refunds to appear on your statements.
- If there's still no sign of the refund, please contact us directly at email@example.com.
Exchanges (if applicable)
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
- You will be responsible for paying the shipping costs for returning your item. Shipping costs will only be refunded if the item is defective or damaged.
- If you are shipping an item over $50, please consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee we will receive your return.